Centennial Painters Privacy Policy

Last Update: July 2025

The Centennial Painters website is accessible at https://centennialpainters.com/. We value the privacy of our visitors. This Privacy Policy contains the types of information that is collected and recorded by Centennial Painters and how we use it.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information we may collect from this website. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. If you have questions or require more information about our Privacy Policy, do not hesitate to contact us below.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

Data Security Measures

At Centennial Painters, protecting your personal information is a priority. While no system can guarantee absolute security, we implement industry-standard measures to safeguard the data we collect through our website, contact forms, text messaging, online booking software, email marketing, and customer service channels.

We use the following safeguards to protect your information:

  • Secure Servers & SSL Encryption: Our website is protected with SSL (Secure Socket Layer) encryption, which ensures that any data you submit through our forms is securely transmitted.
  • Access Controls: Access to customer data is restricted to authorized personnel only, such as team members managing scheduling, communication, or customer service. Staff are trained to follow strict privacy protocols.
  • CRM & Data Storage: Personal information you provide voluntarily may be stored in our customer relationship management (CRM) system. We retain this information indefinitely to improve service continuity and customer support, unless you request its removal.
  • Third-Party Vendors: We work with reputable third-party platforms including Google Analytics, Google Ads, Bing Ads, online booking and CRM software providers, and email/text messaging platforms. These vendors are contractually obligated to maintain strong data security practices and use your information only for the services they provide on our behalf.
  • Firewall & Monitoring: Our systems are monitored and protected by up-to-date firewall and security software to prevent unauthorized access and detect potential vulnerabilities.

If you have any questions about how your information is stored or would like us to delete your personal data from our records, please contact us below and we'll be happy to assist you.

Data Collection Details

We collect personal and activity data, which may be linked. We use technologies like cookies (small files stored on your browser), web beacons, or unique device identifiers to identify your computer or device so we can deliver a better experience. Our systems also log information like your browser, operating system and IP address.

We also may collect personally identifiable information that you provide to us, such as your name, address, phone number or email address.

Our systems may associate this personal information with your activities in the course of providing service to you (such as pages you view or things you click on or search for).

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement

We do not knowingly contact or collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly obtain parental consent or remove the information.

Location Information

We may collect and share anonymous location data. To customize our service for you, we and our partners may collect, use, and share precise location data, including the real-time geographic location of your computer or device. This location data is collected anonymously in a form that does not personally identify you and is used only to provide and improve our service. We may obtain your consent on your first use of the service.

SMS - Text Messaging

Stonecross LLC, doing business as Centennial Painters, respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

  • Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
  • Data Usage: We use your data solely for sending notifications, updates, and reminders related to our products or services.
  • Data Security: We protect your data with secure storage measures to prevent unauthorized access.
  • Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
  • MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
  • Messages are recurring, and message frequency varies.
  • Contact Centennial Painters at 720-649-6111 or kr****@****************rs.com for HELP or to STOP receiving messages.
  • Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or CANCEL to kr****@****************rs.com or 720-649-6111. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
  • You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
  • Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Centennial Painters will not sell, rent, or share the collected mobile numbers.
  • All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.

How to Opt-in, Opt-out, or get Help

To opt-in or resubscribe to our text message campaign, reply with START.

To opt-out of our text message campaign, reply with STOP, or CANCEL.

For help with our text message campaign, reply HELP.

Please note that opting-out or unsubscribing from text messages from one campaign will not opt you out or unsubscribe you from other campaigns. Unsubscribing will not remove your information from source Centennial Painters systems.

This privacy notice provides more specific information on how Centennial Painters text messaging service collects and processes your personal information. We collect personal information in the following circumstances:

  • Direct Collection, when you provide information by responding to text messages.
  • From Centennial Painters sources, when we import your contact information from other Centennial Painters systems and sources, such as a customer call center or CRM.
  • Automated Processes, when the SMS platform gathers information as you interact with the service.

We directly collect the following personal information:

  • Opt-out preferences
  • Content of your text message responses to us.

SMS Automated Collection

We automatically collect the following personal information:

  • Device status indicating whether a device is available for messaging
  • Carrier (e.g. Verizon, AT&T, etc.)
  • Country associated with the phone (we are not sending international text messages)
  • Delivery status
  • Error codes indicating why a message was not delivered (e.g. number associated with a landline, unreachable device, etc.)

How We Use SMS & MMS Texting

We use SMS & MMS texting features to confirm appointments, start dates and times for jobs, exchange images for work orders as needed, and for general customer inquiries.

We do not transfer consumer data to external organizations under any circumstances, even with consent.

SMS Data Sharing

  • Customer data is not shared with 3rd parties for promotional or marketing purposes.
  • Mobile message opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

SMS Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Centennial Painters, sent from 720-649-6111, to confirm appointments, start dates & times for jobs, exchange images for work orders as needed, and for general customer inquiries.

Message frequency varies depending on your project, but you can expect:

  • 1–2 reminder messages per week leading up to your scheduled start date
  • 1–2 daily updates during the active phase of your painting project

Message & data rates may apply. You can reply STOP or CANCEL to unsubscribe at any time, or HELP for assistance.

Mobile opt-in information is never shared with third parties for any reason. For assistance, contact us at 407-663-0070 or email kr****@****************rs.com.

Ad Tracking

Ad companies collect anonymous data. You can opt out. Ad companies may use and collect anonymous data about your interests to customize content and advertising here and in other sites and applications. Interest and location data may be linked to your device, but is not linked to your identity.

Vendors

Service providers may access data on our behalf. In order to serve you, we may share your personal and anonymous information with other companies, including vendors and contractors. Their use of information is limited to these purposes, and subject to agreements that require them to keep the information confidential. Our vendors provide assurance that they take reasonable steps to safeguard the data they hold on our behalf, although data security cannot be guaranteed.

Analytics companies may access anonymous data (such as your IP address or device ID) to help us understand how our services are used. They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user. Click to see company privacy policies that govern their use of data.

Special Circumstances

Special situations may require disclosure of your data. To operate the service, we also may make identifiable and anonymous information available to third parties in these limited circumstances: (1) with your express consent, (2) when we have a good faith belief it is required by law, (3) when we have a good faith belief it is necessary to protect our rights or property, or (4) to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets. Your consent will not be required for disclosure in these cases, but we will attempt to notify you, to the extent permitted by law to do so.

How We Use Your Information

We do not sell or rent your personal information. However, we use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Call you, text you, and send you emails
  • Find and prevent fraud

Log Files

Centennial Painters follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Centennial Painters uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

For more general information on cookies, please read "What Are Cookies" from Cookie Consent.

Google DoubleClick DART Cookie

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to https://centennialpainters.com/ and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

Our Advertising and Customer Service Partners

Some of the advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.
Google Privacy Policy
Microsoft Privacy Policy
Grasshopper

Third Party Privacy Policies

Centennial Painters' Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Access, Deletion, and Sharing

You can request to see or delete the personally identifiable information we have stored, such as your name, address, email or phone number. We may keep data indefinitely. We may share personal data with companies we trust. We may share personally identifiable information (such as name, address, email or phone) with trusted partners in order to provide you with relevant advertising, offers or services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have specific rights to privacy. Though Centennial Painters does not provide services to residents of California, please refer to the California Consumer Privacy Act if you are visiting our site from California.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Centennial Painters does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us below immediately and we will do our best efforts to promptly remove such information from our records.

Privacy Notice Changes

We may update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will update the "Last Updated" date at the top of this page.

Significant changes may be highlighted on our website, and if the changes materially affect how we handle your personal information, we may also notify you directly via email (if we have your email address on file).

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the information we collect.

Who to Contact With Questions or Concerns

If you have any concerns or questions about how your personal data is used, please contact the Centennial Painters main office using our online contact form or email kr****@****************rs.com.